DIGITAL
TRANSFORMATION
REQUIRES
OPERATIONAL
INNOVATION
WE PUT TRANSFORMATION
INTO ACTION
Every business faces deep disruption, but getting transformation right is tough. 87% of business leaders say digital transformation is a priority, but only 35% of consumers believe they’re doing it right.
Delivering exceptional, personal experiences at speed and scale takes more then new technology. It also requires new and better ways of work – including resourcing strategies aligned to customers and markets, not entrenched capabilities and operational infrastructures.
Filter gives marketers the adaptiveness they need to finally succeed at digital transformation.
RAPID TALENT ACQUISITION
2.1x faster than industry standard
TAILOR-FIT SOLUTIONS
Designed & managed to meet your needs
COMPLETE ENABLEMENT
Integrated end-to-end capabilities
WORLD-CLASS EXPERTISE
Veteran specialists from top global brands
CONTINUOUS OPTIMIZATION
Adaptive ops design and best practices
DYNAMIC SCALING
Teams that easily flex from 2 to 200
MEASURABLE RESULTS
Robust governance, metrics and reporting
A BETTER PATH
TO IN-HOUSING SUCCESS
As more and more brands look to gain greater transparency, efficiency and command of their customer experience by bringing media and marketing capabilities in-house, Filter provides a smarter, faster, and better means to achieve their in-housing ambitions.
We Power the Adaptive Marketing Organization
HELPING BRANDS THRIVE
IN THE FACE OF UNCERTAINTY
Adaptive organizations orient and arm themselves to innovate in the face of accelerating change and uncertainty.
They transform their technology, organization and ways of work, accelerating new sourcing strategies, embracing new cultures.
They are better equipped to guide investments in digital touchpoints and moments that their customers need most.
The resulting adaptiveness enables customer-obsessed firms to win in future markets: Adaptive organizations grow 3.2x faster than the industry average.
HELPING BRANDS THRIVE
IN THE FACE OF UNCERTAINTY
Adaptive organizations orient and arm themselves to innovate in the face of accelerating change and uncertainty.
They transform their technology, organization and ways of work, accelerating new sourcing strategies, embracing new cultures.
They are better equipped to guide investments in digital touchpoints and moments that their customers need most.
The resulting adaptiveness enables customer-obsessed firms to win in future markets: Adaptive organizations grow 3.2x faster than the industry average.
WE DRIVE MEASURABLE
BUSINESS RESULTS DAILY
One of the main reasons clients trust us to manage some of the most vital and future-facing areas of their business is our record of operational optimization. Continuous improvement fuels growth – and growth drives transformation faster and farther than cost savings any day of the week.
To deliver what all marketers ultimately aspire to – 1:1 customer experiences – we bring proven processes, decades of enterprise experience, and a strategic framework to help orchestrate and optimize the ever-evolving work of CX delivery.
Not just the work our own teams perform; we also help clients constantly rethink and take a more adaptive approach to their full scope of marketing operations – and how they can flexibly leverage resources across FTEs, external agencies, offshore services, and in-housing partners like Filter.
ARE YOU READY
FOR THE NEXT STEP?
Five questions marketing leaders must address to take their experience delivery to the next level:
- Do you have the right talent to navigate the future?
- Are your operations adaptive enough to stay continuously aligned to whatever it takes to deliver the desired customer experience?
- Are you continuously building best practices and optimizing for operational excellence?
- Do you have transparency into your data – and trust in how your CX dollars are spent and attributed?
- Are you free to focus on the core competencies of crucial to business growth and innovation?
